puzzleYOU – Your photo puzzle from our in-house production

For the puzzle production in our modern production factory, we use green electricity

Not only the puzzling and gaming fun, but also your overall satisfaction is our focus. We place great value on high quality in order to reach this goal. Our promise is that the complete product range comes in the highest possible quality. This is what we work on every day. Thanks to this, we are able to define the quality of our unique products by ourselves – and that is what you feel when you complete your puzzle or play your game. We are so convinced of the quality of our products that we are proud to give a 15-year guarantee. Our professional staff ensures that you really will be satisfied. They pay special attention to compliance with our high standards – from the product development to our manufacturing processes and from the quality control up to the shipping of our products.

puzzleYOU – Your photo puzzle from our in-house production

Not only the puzzling and gaming fun, but also your overall satisfaction is our focus. We place great value on high quality in order to reach this goal. Our promise is that the complete product range comes in the highest possible quality. This is what we work on every day.

For the puzzle production in our modern production factory, we use green electricity

Thanks to this, we are able to define the quality of our unique products by ourselves – and that is what you feel when you complete your puzzle or play your game. We are so convinced of the quality of our products that we are proud to give a 15-year guarantee. Our professional staff ensures that you really will be satisfied. They pay special attention to compliance with our high standards – from the product development to our manufacturing processes and from the quality control up to the shipping of our products.

Product development

Every product starts with an idea. We design and produce new products or develop existing ones further. Always at the center of our efforts: the needs of our customers and the recognition of new market trends. In-house manufacturing plays a huge role in this procedure; it allows us to react quickly to changed conditions. A team of project managers, graphic designers and quality specialists is responsible for the implementation of selected product ideas. When defining product characteristics, we attach great importance to the optic point of view, the haptic and a long service life. We also take international peculiarities and requirements into account, as we ship our products to 23 different countries.

Genuine craftsmanship: Our staff busy printing and developing puzzle punches.

Product development

Genuine craftsmanship: Our staff busy printing and developing puzzle punches.

Every product starts with an idea. We design and produce new products or develop existing ones further. Always at the center of our efforts: the needs of our customers and the recognition of new market trends. In-house manufacturing plays a huge role in this procedure; it allows us to react quickly to changed conditions. A team of project managers, graphic designers and quality specialists is responsible for the implementation of selected product ideas. When defining product characteristics, we attach great importance to the optic point of view, the haptic and a long service life. We also take international peculiarities and requirements into account, as we ship our products to 23 different countries.

Production process - How your photos are turned into a jigsaw puzzle

Our customers' personalised puzzles and games are die-cut one by one with precision knives and placed in a box prepared by the customer.
Our customers' personalised puzzles and games are die-cut one by one with precision knives and placed in a box prepared by the customer.

Producing photo puzzles is not as easy as you would probably think. Comprehensive expertise about material composition, cardboard- and paper processing or the handling of adhesives is essential. Especially the main factors for success, such as the ambient temperature and the atmospheric humidity, are in practice not always easy to handle. Together with our knowledge, modern digital printing and hand-made punching devices take care that you will enjoy our puzzles for many years.

How do we turn your photo into a jigsaw puzzle anyway? First, we print your photograph or photo collage on sustainable photo paper. Then we adhere it to our specifically for us designed puzzle cardboard. Within the punching process, we punch the puzzle pieces with a weight of over one ton. Finally, a special separation machine disassembles your puzzle into its individual pieces before we fill them into a polybag. At the end it becomes romantic – At the so called „marriage“, the individual puzzle boxes, which have been made in a separate production line, are filled with the bags with puzzle pieces.

Packaging and logistics

Your unique photo product is also in best hands at the time of shipment, then this part of the whole process requires quality as well. It would be a pity if our products would pass through the strict final inspection, but would be damaged on the very last part of the route. We designed secure and environmental friendly packages that are optimally adapted to the respective product characteristics. In addition to that, we insure every shipment. This means that we will reproduce your product without ifs or buts, if your parcel arrives damaged or gets lost on the way. Besides that, we continuously work on optimising the handling of our orders. Our intention: from the production department directly to the place of destination. This allows us to offer a very quick delivery.

Skilled employees organise the shipment of our puzzles to currently 23 countries. In Europe or North America: the puzzleYOU puzzle will be with you within a few days.

Packaging and logistics

Skilled employees organise the shipment of our puzzles to currently 23 countries. In Europe or North America: the puzzleYOU puzzle will be with you within a few days.

Your unique photo product is also in best hands at the time of shipment, then this part of the whole process requires quality as well. It would be a pity if our products would pass through the strict final inspection, but would be damaged on the very last part of the route. We designed secure and environmental friendly packages that are optimally adapted to the respective product characteristics. In addition to that, we insure every shipment. This means that we will reproduce your product without ifs or buts, if your parcel arrives damaged or gets lost on the way. Besides that, we continuously work on optimising the handling of our orders. Our intention: from the production department directly to the place of destination. This allows us to offer a very quick delivery.

Carefully designed from start to finish: let the puzzleYOU quality convince you.
Carefully designed from start to finish: let the puzzleYOU quality convince you.
  • How is a puzzleYOU jigsaw made?

    puzzleYOU has been producing high-quality personalised jigsaw puzzles in-house for more than a decade. Skilled employees apply our quality standards when creating puzzles and games with your photos. Our puzzles are produced using the "print-on-demand" process and are produced individually for each of our more than 2 million satisfied customers.

  • What is puzzleYOU's quality promise?

    High-quality, safe, durable and resistant personalised puzzles and games are produced quickly, so you can have your self-designed photo puzzle in your hands within days. Our puzzles and games are certified and our ​children's puzzles in particular meet the strict requirements of the toy standards. To guarantee our customers the highest quality, we place special value on producing our puzzles in-house.

  • Are our jigsaw puzzles environmentally friendly?

    At puzzleYOU, we pay great attention to sustainability. Our puzzle board and shipping boxes are made of 100% recycled paper. Because we produce a puzzle only after it has been ordered, we avoid wasting material, unnecessary transport and energy-consuming storage. We also use green electricity for production and are working to make our products completely plastic-free in the future. Since 2021, for example, we no longer have plastic foil around our boxes, which make sus save up to 4 tonnes of plastic every year.